FAQ

What is charged at checkout?

We charge a $20 refundable security deposit at checkout and the rest will be due on the day of the event.

Do you deliver?

Yes! We primarily deliver. Contact us if you would like to request pickup. (Pickup is limited to certain items)

Where do you deliver?

We deliver within Kalamazoo, MI as well as surrounding counties.

How much is delivery?

Delivery is free within Kalamazoo County! Outside of Kalamazoo County is $1 per mile driven.

What is your cancellation policy?

Contact us if you would like to cancel or reschedule your booking. The $20 security deposit will be charged for canceling a booking within the week of the event.

For inflatables used outdoor, if bad weather occurs or if winds exceed 15mph we will contact you about rescheduling or canceling your booking. (No fees for cancelling or rescheduling due to bad weather.)